CLIO COSMETICS

CLIO COSMETICS

KOR ENG

CLIO has a great vision to provide confidence
and pleasure
for who are enjoying new changes
through cosmetics.
We always lead the market
with new challenges and innovation.

Code of Ethics/Online Report

CLIO Co., Ltd.Code of Ethics

All employees of CLIO Co., Ltd. promise to fulfill their duties ethnically and legally based on trust and honesty, establish fair and transparent trade orders, and faithfully fulfill social responsibilities to become a reliable and trustworthy company as follows:

  • We deliver only the truth to the customers, fulfill our promises to the customers, protect valuable customer information, and commit ourselves to improve the customer value.
  • We strictly abide by all laws and regulations and management policy of the company in performing given tasks and commit ourselves to lead a healthy corporate culture that adheres to the fundamental principles and ground rules.
  • We do not accept any form of benefit from stakeholders that may hinder fairness in relation to our duties and eradicate all acts of soliciting that involve unfair work demands among employees and official authority.
  • We protect the confidential business information obtained during business activities and prohibit any relationship or act that may contradict the stake between the company and individuals.
  • We strictly abide by all environmental laws and regulations based on our ESG management and contribute to society by leading the environmental protection activities.

Online Report

How to report online

CLIO Co., Ltd. operates a misconduct reporting system (internal whistle-blowing system) that all employees and external stakeholders can trust.
CLIO Co., Ltd. thoroughly protects the informant’s identity and takes measures to protect the informant from all discrimination and disadvantage.

The reported content will be shared as early as possible upon completing investigation.

*Report Processing Procedures
Receive report → Transfer to person in charge & conduct investigation → Check the result of the investigation

Report*Displayed items are required

  • Report type*

  • Relationship with company*

  • Matters to note


    • Please write in detail according to the 5W1H Method.
      We inform you in advance that the investigation may not be conducted in the following cases.
      In addition, in case of simple customer complaints
      (e.g. unsatisfied service, delivery delay) and inquiries, please use the related department board for prompt response.

    • 1.In case the reported content is not written in detail and therefore cannot conduct investigation
    • 2.In case the reported content is judged to be false or groundless slander and rumor
    • 3.In case the reported content contains internal issues of a partner company, which is a third company that the company cannot legally act on, or misconduct of an employee who has already left the company

  • * Only files up to 200MB can be uploaded

Agree to Collection and Use of Personal Information (required)

  • Purpose of collection and use: Investigation on report, notification of result
  • Item to be collected and used: e-mail
  • Retention/use period: Instantly destroys after notification of investigation result
  • Information on the right to refuse: The informant has the right to refuse to agree with the collection and use of information. Note, however, that the service will be restricted in case of refusal.

Agree to Provision of Personal Information to Third Parties (required)

  • Information recipient: Company related to the report
  • Purpose of provision: Investigation on report, notification of result
  • Items to be provided: e-mail, report details
  • Retention/use period: Instantly destroys after notification of investigation result
  • Information on the right to refuse: The informant has the right to refuse to provide personal information to third parties. Note, however, that the service will be restricted in case of refusal.
  • The company receives reports on abuse of dominant positions, unfair contract and modification, delay in payment, unfair return, refusal of receiving, and other matters violating the Fair Trade Act.
  • The submitted report is received and processed privately, and the reported details are kept strictly confidential without disclosure.
  • The reported content will be processed as early as possible, and the false information will not be processed.

CONTACT US

  • 66, Wangsimni-ro, Seongdong-gu, Seoul, Republic of Korea
  • Customer Center 82-80-080-1510
  • Service Hours : Mon ~ Fri, 09:00 ~ 17:00
    (Closed on Weekends / Holidays)

ⓒ Since 1996 CLIO COSMETICS, All Rights Reserved.